Welcome to Party Themes Sales! We’re thrilled to help you create unforgettable party experiences with our wide range of costumes and accessories. These Terms and Conditions outline the rules and guidelines for using our website, making purchases, and interacting with our services. By accessing partythemesshop.com, you agree to these terms. Please read them carefully to ensure a magical and stress-free shopping experience. If you have any questions, feel free to contact us at [email protected].

1. Introduction

Party Themes Sales is an online store specializing in costumes and accessories for various themes, including Halloween, luau parties, and more. Our goal is to provide high-quality products that make your celebrations special. These terms apply to all users visiting or purchasing from our website, located at partythemesshop.com. Our company is based at 3921 Farland Avenue, San Antonio, US 78229, and we serve customers globally, excluding Asia and select remote areas.

Note: By using our site, you confirm that you are at least 18 years old or have parental consent if under 18. We reserve the right to update these terms at any time, so check back periodically for changes.

2. User Obligations and Responsibilities

As a user of Party Themes Sales, you have certain responsibilities to ensure a smooth experience for everyone:

  • Accurate Information: Provide true and complete details when creating an account, placing orders, or contacting customer service. This includes your name, email address, and shipping information.
  • Account Security: If you create an account, keep your login credentials confidential. You are responsible for all activities under your account.
  • Prohibited Activities: Do not use our site for any illegal purposes, such as fraud or infringement of intellectual property. Avoid uploading harmful content or disrupting the website’s functionality.
  • Compliance with Laws: Ensure that your use of our products complies with local laws and regulations. For example, some costumes may have age restrictions or safety guidelines.

Failure to meet these obligations may result in account suspension or legal action. We’re here to help—if you encounter issues, reach out to us promptly.

3. Products and Services Description

At Party Themes Sales, we offer a diverse selection of costumes and accessories to bring your party themes to life. Our product range includes:

  • Boys’ Costumes, Girls’ Costumes, Men’s Costumes, Plus Size Costumes, and Couples’ Costumes
  • Costumes by Theme (e.g., Halloween, Luau, Fall)
  • Dog Costumes, Hats, Masks, Makeup, and other accessories
  • Party Themes and Luau Apparel for complete celebration setups

All products are described accurately on our website, including sizes, materials, and intended use. However, colors may vary slightly due to screen settings. We strive for quality, but if you receive a defective item, refer to our return policy below.

Health and Safety Note: Makeup products, masks, and accessories with broken seals cannot be returned for hygiene reasons. Always follow product instructions to ensure safe use.

4. Order and Payment Terms

Placing an order with us is easy and secure. Here’s how it works:

Order Process

  • Select your items and add them to the cart.
  • Proceed to checkout, where you’ll provide shipping details and payment information.
  • Review your order summary before confirming. Once submitted, you’ll receive an order confirmation email.

Payment Methods

We accept the following payment options for your convenience:

  • Visa
  • MasterCard
  • JCB
  • PayPal

All payments are processed securely through encrypted channels. You authorize us to charge the total amount upon order confirmation. If payment fails, we may cancel the order.

Shipping and Delivery

We ship globally (excluding Asia and select remote areas) to bring the party to your doorstep! Here are the details:

  • Order Processing: Orders are processed within 1-2 business days after payment confirmation.
  • Shipping Methods:
    • Standard Shipping: $12.95 via DHL or FedEx, delivered in 10-15 business days after shipment.
    • Free Shipping: For orders over $50 via EMS, delivered in 15-25 business days after shipment.

Delivery times are estimates and may vary due to customs or unforeseen delays. You are responsible for providing a correct shipping address; if errors occur, contact us immediately.

5. Returns, Refunds, and Exchanges

We want you to love your costumes as much as we do! Our return policy is designed to be fair and straightforward.

Return Window and Conditions

  • Returns must be requested within 15 days of receiving your order.
  • Items must be unworn, unwashed, and in original packaging with tags attached.
  • Non-returnable items include opened makeup, worn masks, accessories with broken seals, and personalized products.

Return Process

  1. Email us at [email protected] with your order number, details, and reason for return.
  2. Wait for authorization and shipping instructions.
  3. Ship the items using a trackable method (e.g., DHL, FedEx, or EMS) and keep the receipt.
  4. We inspect returns within 3-5 business days and process refunds or exchanges accordingly.

Refunds

  • Refunds are issued to the original payment method: 5-10 business days for credit cards, 3-5 days for PayPal.
  • Original shipping fees are refunded only if the entire order is returned; return shipping costs are your responsibility.

Exchanges

Exchanges follow the same process as returns. Specify “Exchange” in your request, and note that exchanges depend on product availability and may involve price adjustments.

International Returns: Customers outside the US are responsible for return shipping costs and customs fees. Mark packages as “Returned Goods” to avoid extra charges.

6. Intellectual Property

All content on Party Themes Sales, including text, images, logos, and product designs, is owned by us or our licensors and protected by copyright and trademark laws. You may not reproduce, distribute, or use any content without our written permission. If you believe your intellectual property has been infringed, contact us at [email protected] with details.

7. Liability Limitations

Party Themes Sales strives to provide accurate information and quality products, but we cannot guarantee that the website will be error-free or uninterrupted. Our liability is limited to the fullest extent permitted by law:

  • We are not responsible for indirect damages, such as loss of profits or data, arising from your use of our site or products.
  • Product use is at your own risk. Follow all safety guidelines, especially for costumes and accessories involving children or sensitive materials.
  • In jurisdictions where limitations of liability are restricted, our liability will be capped at the amount you paid for the products in question.

This section does not affect your statutory rights as a consumer.

8. General Provisions

These Terms and Conditions constitute the entire agreement between you and Party Themes Sales. If any part is found unenforceable, the remainder remains valid. We may update these terms periodically; changes will be posted on this page with an updated effective date. Disputes will be governed by the laws of the United States, specifically Texas, and resolved in courts located in San Antonio.

9. Contact Information

If you have questions or need assistance, our customer service team is here to help! Reach us at:

  • Email: [email protected]
  • Response Time: Within 2 business days
  • Business Hours: Monday-Friday, 9 AM-5 PM CST
  • Address: 3921 Farland Avenue, San Antonio, US 78229

Thank you for choosing Party Themes Sales! We’re committed to making your party planning magical and ensuring you have a positive experience. Let’s create unforgettable memories together! 🎊

 Party Themes Sales – partythemesshop.com